We offer different levels of management for servers. All VPS have by default our basic management level (Level 0), which simply means that server has no management from our side and you or your organization manage and maintain server completely.
The highest level of management is level 2, which indicates Rack-oon handles all aspects of your server including all management, security, patches, monitoring etc. and is considered as a fully managed service. Main application (i.e. Odoo) is still updated on your demand, since we do not track the changes you made.
Customers are able to upgrade/downgrade management level at any time.